Reviews

More stars on OTAs, fewer surprises at the front desk

  • Proactive feedback during the stay, not after
  • Reviews requested only from satisfied guests
  • Sentiment dashboard for continuous improvement
Try it free

10 minutes · Free · No credit card required

"I saw an increase in direct bookings and positive reviews. It paid for itself immediately!"Fiorenza R., Hotel Trovatore

Concrete returns

It's not a cost. It's an investment that pays for itself

+1 booking

Pays for itself

1 extra direct booking per month often covers the entire service. No OTA commissions. Works even while you sleep

+1 star

Changes your revenue

1 extra star on reviews can change your property's annual revenue

95% filtered

Only the important cases

Every automatically handled question saves ~3 minutes for your staff. On WhatsApp you only receive the cases that truly need your attention

24/7

Always active

Answers guests and website visitors at any hour. At night, on holidays, when the front desk is closed

How it improves reviews

Catch problems before they become 1-star reviews

Feedback during the stay, reviews only from satisfied guests

Proactive feedback

Asks how the stay is going at the right moment. Catches problems before they become negative reviews.

Smart review requests

Only suggests reviews to guests with positive sentiment. More stars, fewer surprises.

Sentiment dashboard

Analyses the tone of conversations. Discover what works and what to improve in your property.

Proactive resolution

If a guest reports an issue, the assistant tries to resolve it and alerts staff in real time.

Try it free

10 minutes · Free · No credit card required

How it works

1.

Activate feedback

Assistant24 asks "How did you find the room?" after check-in. After 24 h it asks "How is your stay going?"

2.

AI monitors sentiment

Every conversation is analysed: positive, neutral, negative. If there's an issue, you get notified via email or WhatsApp.

3.

Targeted reviews

Only satisfied guests are invited to leave a review.

Negative reviews come from information not given in time Assistant24 collects feedback DURING the stay. If there's a problem, you find out immediately — not on Google 3 days later. +1 star can mean up to +20% annual revenue

Safety and control

You stay in control

You don't hand control to AI. You decide what it says, how it says it, and when to involve your staff

Only approved content

Responds exclusively with the information you provided. It doesn't make things up or improvise

Full supervision

Log of every conversation, sentiment analysis, dashboard with everything that happens

Automatic escalation

For sensitive cases, it immediately alerts staff on WhatsApp with details and room number

Update everything yourself

Edit services, FAQs, schedules and info whenever you want. Update today, it responds tomorrow with the new data

Results

More stars, more bookings

I saw an increase in direct bookings and positive reviews. It paid for itself immediately! I can't do without it.

FR

Fiorenza R.

Hotel Trovatore

We answer 100% of messages. Even the ones at 2 AM in German. A real help to improve our services.

SS

Sauro S.

Hotel Diana

+35%

satisfaction with AI vs traditional chatbots

85%

of requests can be handled automatically

~5 min

saved per request handled

10 min

to be up and running

Simple, transparent pricing

Choose the right plan for your hotel. All plans include the AI chatbot and QR page.

AnnualSemi-annual

Base

For the B&B that wants a basic AI assistant

19

/ per month, billed annually

AI assistant for hotels

300 messages/month

2 languages

1 QR page style

Basic print templates

Basic statistics

Recommended

Plus

Most popular — everything a modern hotel needs

29

/ per month, billed annually

AI assistant for hotels

500 messages/month

5 languages

2 QR page styles

Basic print templates

Website sales assistant

Email booking

Welcome feedback

WhatsApp alert

Complete statistics

Memory up to 1 day

Pro

Premium experience with advanced AI and all features

49

/ per month, billed annually

AI assistant with premium model

1,000 messages/month

10 languages

3 QR page styles

All PDF templates

Website sales assistant

Direct booking + email

Welcome feedback + 24h

WhatsApp alert

Complete statistics

Memory up to 3 days

Custom instructions

Premium upselling

Review management

Guest app (PWA)

Free trial

14-day trial — no credit card required

FAQ

Questions about reviews

Probably the same ones you're thinking right now

Why it works

One tool, four concrete results

Increase direct bookings

Answers visitors' questions in real time and guides them to booking, even at 2 AM

Automate guest requests

WiFi, schedules, parking, breakfast: handles everything automatically. Staff only deals with what truly matters

Upsell extra services

Suggests upgrades, late check-out, transfers and experiences naturally, without ever being pushy

Improve reviews

Collects feedback during the stay and asks for reviews only from satisfied guests. More stars, fewer surprises

Get started

Create it now in 10 minutes

Enter your hotel's website. Assistant24 analyzes the pages, extracts services and info, and creates your assistant automatically

✨ Search info from website

Property type, star rating, area, strengths. Used by the chatbot to present the hotel.

Custom color

The color of the chatbot button and header

14 days free · No credit card · Cancel anytime