A digital concierge that handles all guest requests
- Answers WiFi, schedules, services 24/7
- Escalates real issues on WhatsApp with details
- Collects feedback during the stay
10 minutes · Free · No credit card required
"We answer 100% of messages. Even the ones at 2 AM in German"— Sauro S., Hotel Diana
On-site
A digital concierge in every room. Without hiring anyone
A QR code on the nightstand. The guest scans it and can ask anything: breakfast times, WiFi password, nearby restaurants. If there's a real problem, Assistant24 alerts you on WhatsApp with the details.
- ✓Handles requests about WiFi, breakfast, parking, services, with 100 pre-configured services
- ✓Escalates real problems directly via WhatsApp
- ✓Collects feedback during the stay, not after
Assistant
Your best assistant, on-site and beyond
Make every guest feel assisted and reassured, 24/7, during their stay and even outside the property. Provides timely, instant and personalized responses in the guest's language. Reduces workload, cuts costs and enables continuous service improvement.
Intercepts and resolves issues
- ✓Reduces direct requests to staff, acting as a troubleshooter and autonomously handling reported issues
- ✓Requests first-access feedback and monitors the stay, aiming to satisfy guests and encourage positive reviews
- ✓Analyzes conversation sentiment and emerging issues, enabling continuous improvement
Hotel Bella Vista
Online now
How it assists your guests
Guests find everything, you step in only when needed
WiFi, schedules, rules, restaurants: all within a QR code scan
Instant answers
WiFi, breakfast, parking, schedules: answers everything automatically, in 10 languages.
Guided troubleshooting
Air conditioning, TV, safe: tries to solve the issue before involving staff.
WhatsApp escalation
If the problem persists, it notifies you on WhatsApp with details and room number.
Proactive feedback
Asks how the stay is going at the right moment. Catches problems before reviews.
10 minutes · Free · No credit card required
How it works
Enter your website
The AI analyzes and learns services, schedules, and property info.
Print the QR codes
Place a QR in every room. The guest scans and asks.
Guests are assisted
Instant answers, issues managed, feedback collected.
Zero extra phone calls Guests find everything from their phone, without calling the front desk
Safety and control
You stay in control
You don't hand control to AI. You decide what it says, how it says it, and when to involve your staff
Only approved content
Responds exclusively with the information you provided. It doesn't make things up or improvise
Full supervision
Log of every conversation, sentiment analysis, dashboard with everything that happens
Automatic escalation
For sensitive cases, it immediately alerts staff on WhatsApp with details and room number
Update everything yourself
Edit services, FAQs, schedules and info whenever you want. Update today, it responds tomorrow with the new data
Who uses it
Fewer front desk requests, happier guests
“We answer 100% of messages. Even the ones at 2 AM in German. A great help to improve our services.”
Sauro S.
Hotel Diana
“I set everything up after dinner. Now I truly save a lot of time.”
Anna V.
Agriturismo La Quercia
+35%
satisfaction with AI vs traditional chatbots
85%
of requests can be handled automatically
~5 min
saved per request handled
10 min
to be up and running
Simple, transparent pricing
Choose the right plan for your hotel. All plans include the AI chatbot and QR page.
Base
For the B&B that wants a basic AI assistant
19€
/ per month, billed annually
AI assistant for hotels
300 messages/month
2 languages
1 QR page style
Basic print templates
Basic statistics
Plus
Most popular — everything a modern hotel needs
29€
/ per month, billed annually
AI assistant for hotels
500 messages/month
5 languages
2 QR page styles
Basic print templates
Website sales assistant
Email booking
Welcome feedback
WhatsApp alert
Complete statistics
Memory up to 1 day
Pro
Premium experience with advanced AI and all features
49€
/ per month, billed annually
AI assistant with premium model
1,000 messages/month
10 languages
3 QR page styles
All PDF templates
Website sales assistant
Direct booking + email
Welcome feedback + 24h
WhatsApp alert
Complete statistics
Memory up to 3 days
Custom instructions
Premium upselling
Review management
Guest app (PWA)
14-day trial — no credit card required
FAQ
Questions about in-room assistance
Probably the same ones you're thinking right now
Why it works
One tool, four concrete results
Increase direct bookings
Answers visitors' questions in real time and guides them to booking, even at 2 AM
Automate guest requests
WiFi, schedules, parking, breakfast: handles everything automatically. Staff only deals with what truly matters
Upsell extra services
Suggests upgrades, late check-out, transfers and experiences naturally, without ever being pushy
Improve reviews
Collects feedback during the stay and asks for reviews only from satisfied guests. More stars, fewer surprises
Get started
Create it now in 10 minutes
Enter your hotel's website. Assistant24 analyzes the pages, extracts services and info, and creates your assistant automatically
14 days free · No credit card · Cancel anytime