Customization

Create & Train Your AI Assistant

Give it your instructions: it will work for you, 24/7, exactly as you want.

1.  

Your staff answers the same questions 30 times a day. On the website, visitors leave because nobody answers at 10:30 PM. In the room, every request means another phone call.

What if all this could handle itself?

Why it works

One tool, four concrete results

Increase direct bookings

Answers visitors' questions in real time and guides them to booking, even at 2 AM

Automate guest requests

WiFi, schedules, parking, breakfast: handles everything automatically. Staff only deals with what truly matters

Upsell extra services

Suggests upgrades, late check-out, transfers and experiences naturally, without ever being pushy

Improve reviews

Collects feedback during the stay and asks for reviews only from satisfied guests. More stars, fewer surprises

"I set everything up after dinner. Now I'm really saving a lot of time."

Anna V.

Agriturismo La Quercia

"We respond to 100% of messages. Even the ones at 2 AM in German."

Sauro S.

Hotel Diana

Want to see what it can do for your hotel?

Set up in 10 minutes · No credit card required

Two roles, one assistant

Sells on the website, assists on-site

On the website it works as your best seller. In the room, as a digital concierge always available.

On the website

Seller

  • Intercepts traffic and resolves doubts in real time
  • Suggests upgrades and extras without being pushy
  • Guides to direct booking — doesn't wait, proposes
www.hotel-bellavista.it
🛎️

Hotel Bella Vista

Online

Type a message...

On-site

Assistant

  • Answers WiFi, schedules, services and 100+ common requests
  • Escalates real problems via WhatsApp with details
  • Collects feedback during the stay, not after
9:41
🛎️

Hotel Bella Vista

Online now

Type a message...

Choose which extra services to suggest automatically

Room upgradeLate check-outTransferExtra breakfastPremium parkingLocal experiences...

Safety and control

You stay in control

You don't hand control to AI. You decide what it says, how it says it, and when to involve your staff

Only approved content

Responds exclusively with the information you provided. It doesn't make things up or improvise

Full supervision

Log of every conversation, sentiment analysis, dashboard with everything that happens

Automatic escalation

For sensitive cases, it immediately alerts staff on WhatsApp with details and room number

Update everything yourself

Edit services, FAQs, schedules and info whenever you want. Update today, it responds tomorrow with the new data

Who it's for

Designed for your property, whatever the size

B&Bs and small properties

You do everything: reception, cleaning, breakfasts. Assistant24 is an extra receptionist working 24/7. Fewer calls, fewer interruptions, more simplicity.

From €19/month — less than a coffee a day

Hotels with 20-60 rooms

Lighten the front desk load during peak hours. Staff focuses on in-house guests, the assistant handles the rest.

Up to 3 hours/day saved at the front desk

Multi-property and Property Managers

Standardize information and branding across all properties. Each property has its own assistant, but management is centralized.

1 dashboard, all properties aligned

How it works

1.

Enter your website

We analyze your pages and learn about your hotel's services, schedules and info

2.

Customize in 10 minutes

Choose tone, languages, extra services. Download QR codes and ready-to-use materials

3.

Active, immediately

The assistant responds on your website and on-site. You only handle the exceptions

Zero hassle It responds, sells, assists. Day, night, and on holidays

Try it free

10 minutes · Free · No credit card required

All in one

Not just an AI assistant: a COMPLETE KIT for your property

AI Assistant for website + In-property app + QR code + Printable materials. Set up once, works everywhere

AI Assistant on website

Elegant widget that integrates with your website. Responds to visitors in real time and guides them to direct booking

In-room app (via QR)

Guests scan the QR and access a digital concierge. Like an app, but with no download needed

Printable materials

QR codes, welcome cards, posters for rooms. Download templates, print, and you're set

Assistant24 kit completo — assistente AI, QR, web app, materiali

Features

Everything you need

Built for hoteliers, not engineers

Smart AI responses

Not a chatbot with fixed replies. It understands the question and responds naturally with your hotel's real information.

Direct bookings

Collects dates, guests and preferences, then generates the ready request or directs to your booking engine.

Feedback and reviews

Asks for feedback at the right time and suggests reviews only to satisfied guests. More stars, fewer surprises.

WhatsApp escalation

If there's a real problem, it alerts you on WhatsApp with details and room number.

10 automatic languages

Guest writes in German? Responds in German. Automatic detection, zero configuration.

Analytics and dashboard

Most requested services, guest sentiment, time saved, recurring issues. Clear data for better decisions.

Simple, transparent pricing

Choose the right plan for your hotel. All plans include the AI chatbot and QR page.

AnnualSemi-annual

Base

For the B&B that wants a basic AI assistant

19

/ per month, billed annually

AI assistant for hotels

300 messages/month

2 languages

1 QR page style

Basic print templates

Basic statistics

Recommended

Plus

Most popular — everything a modern hotel needs

29

/ per month, billed annually

AI assistant for hotels

500 messages/month

5 languages

2 QR page styles

Basic print templates

Website sales assistant

Email booking

Welcome feedback

WhatsApp alert

Complete statistics

Memory up to 1 day

Pro

Premium experience with advanced AI and all features

49

/ per month, billed annually

AI assistant with premium model

1,000 messages/month

10 languages

3 QR page styles

All PDF templates

Website sales assistant

Direct booking + email

Welcome feedback + 24h

WhatsApp alert

Complete statistics

Memory up to 3 days

Custom instructions

Premium upselling

Review management

Guest app (PWA)

Free trial

14-day trial — no credit card required

Concrete returns

It's not a cost. It's an investment that pays for itself

+1 booking

Pays for itself

1 extra direct booking per month often covers the entire service. No OTA commissions. Works even while you sleep

+1 star

Changes your revenue

1 extra star on reviews can change your property's annual revenue

95% filtered

Only the important cases

Every automatically handled question saves ~3 minutes for your staff. On WhatsApp you only receive the cases that truly need your attention

24/7

Always active

Answers guests and website visitors at any hour. At night, on holidays, when the front desk is closed

FAQ

The questions we get asked most often

Probably the same ones you're thinking right now

Testimonials

Those who use it, never go back

International guests can finally ask anything in their own language.

RT

Riccardo T.

B&B Ca' Dalisera

I saw an increase in direct bookings and positive reviews. It paid for itself immediately! Can't do without it now.

FR

Fiorenza R.

Hotel Trovatore

I set everything up and printed materials after dinner. Now I'm really saving a lot of time.

AV

Anna V.

Agriturismo La Quercia

We respond to 100% of messages. Even the ones at 2 AM in German. A great help for improving services.

SS

Sauro S.

Hotel Diana

+35%

satisfaction with AI vs traditional chatbots

85%

of requests can be handled automatically

~5 min

saved per request handled

10 min

to be up and running

Get started

Create it now in 10 minutes

Enter your hotel's website. Assistant24 analyzes the pages, extracts services and info, and creates your assistant automatically

✨ Search info from website

Property type, star rating, area, strengths. Used by the chatbot to present the hotel.

Custom color

The color of the chatbot button and header

14 days free · No credit card · Cancel anytime